Digital Product Download & Course Access Policy

 

Digital Product Download & Course Access Policy
Effective Date: May 1, 2024

Last Updated: April 30, 2025
Website: https://www.utltruckingnlogistics.com

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At UTL Dispatching, we provide high-value digital resources, templates, and training courses tailored for the freight dispatching and logistics industry. By purchasing from our site, you agree to the following policy:

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1. Instant Download Access

Upon successful payment, your digital product (eBook, worksheet, checklist, template, etc.) will be available for immediate download. A download link will also be sent to your email. Please check your inbox and spam/junk folder.

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2. No Physical Shipping

All products are digital and delivered electronically. No physical product will be mailed.

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3. Download Limitations

Each download is available up to 3 times within 7 days of purchase. We recommend saving your file(s) immediately after download.

If your download link expires or fails, contact info@utltruckingnlogistics.com within 7 days for support.

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4. Refunds & Returns

Due to the nature of digital content, all sales are final. We do not offer refunds or exchanges once a file has been accessed or downloaded.

If you receive the wrong file or are unable to access your download due to a technical issue, email us within 7 days of purchase.

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5. Licensing & Usage Rights

Your purchase includes a single-user license. You may use the content for personal or business use within your organization.
Redistribution, resale, copying, or sharing of UTL Dispatching digital content is strictly prohibited.

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6. Course Access Terms

If you purchase a digital course (including self-guided or group freight dispatching training):

• You will receive access instructions via email within 24 hours of purchase.

• Course access is valid for 90 days unless otherwise specified.

• All course content is protected under copyright and may not be shared, recorded, or distributed.

• Certificates of completion are issued only upon successful completion of course activities.

• Group coaching and hands-on practice sessions are available only during designated schedules.

 

7. Customer Support

For product or course issues, please reach out to our support team:
info@utltruckingnlogistics.com
(800) 564-3023
Support hours: Monday–Friday, 9am–5pm PST

 

Contact Us

If you have any questions about this policy, please contact us:
Email: info@utltruckingnlogistics.com
Phone: 800 564 3023
Address:21302 pintado ave irvine ca 902122