Shipping Policy (Physical Products Only)

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Effective Date: May 1 2024
Last Updated: April 30 2025

 

Order Processing:
All physical product orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.

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Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and selected shipping method.

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Shipping Carriers:
We primarily use USPS, UPS, or FedEx to deliver our products. Once shipped, tracking information will be provided via email.

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Delays & Issues:
UTL Dispatching LLC is not responsible for delays caused by carriers, weather conditions, or incorrect shipping addresses provided at checkout. Please ensure all shipping information is accurate at the time of order.

 

Lost or Damaged Shipments:
If your order arrives damaged or does not arrive at all, please contact us within 7 business days of the expected delivery date so we can assist you in resolving the issue.

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Digital Download Policy

Accessing Your Download:
Digital products such as eBooks, training materials, templates, and course content will be available for download immediately after purchase. You will receive an email confirmation with a secure download link.

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Download Limits:
Each digital product is licensed for individual use only. Sharing, reselling, or reproducing digital content without written permission from UTL Dispatching LLC is strictly prohibited.

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Refunds on Digital Products:
Due to the nature of digital goods, all sales of downloadable products are final. We do not offer refunds or exchanges once the file has been downloaded or accessed.

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Technical Issues:
If you experience difficulty accessing your download, please contact us at info@utlcompliance.com with your order number and a description of the issue. We will respond within 24–48 business hours.

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By completing a purchase on this website, you agree to the terms outlined in this Shipping and Digital Download Policy.

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Contact Us

If you have any questions about this policy, please contact us:
📧 Email: info@utltruckingnlogistics.com
📞 Phone: 800 564 3023
📍 Address:21302 pintado ave irvine ca 902122