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Refund Policy


UTL Dispatching LLC
(800) 564-3023 | info@utltruckignlogistics.com
Effective Date: May 01, 2025

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At UTL Dispatching LLC, we are dedicated to providing high-quality training programs, digital content, compliance services, and business consulting. Due to the immediate access and nature of our services, all sales are final and non-refundable.

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All Sales Are Final

We do not issue refunds for the following:

  • Dispatching or compliance management services

  • Digital products (eBooks, guides, templates, video modules, etc.)

  • Online or in-person training programs

  • Business consulting, mentorship, or strategy sessions

 

Once a service is rendered or a digital file has been accessed/downloaded, the purchase is considered final.

 

Exceptions – At Our Discretion

While we maintain a strict no-refund policy, we understand that certain rare situations may warrant a review. Refunds may be issued at our discretion only under the following circumstances:

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  • Duplicate Charges: If you were charged more than once for the same transaction, please contact us within 5 business days for a review and potential reimbursement.

  • Service Disruptions: If a scheduled service (such as a live training or consultation) was canceled by our team without rescheduling or alternative access, you may be eligible for a partial refund or credit.

  • System Errors: If technical issues on our end prevent access to a paid digital product and we’re unable to resolve the problem within 3 business days.

 

To request a review, please contact us at info@utlcompliance.com with:

  • Your full name

  • Order number or payment confirmation

  • A description of the issue

 

No Refunds for Installment Plans or Payment Agreements

Customers who enroll in a payment plan or installment agreement for any training or service are responsible for completing all scheduled payments. Failure to complete the plan may result in revoked access and collection efforts.

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By purchasing from UTL Dispatching LLC, you confirm that you have read, understood, and agreed to this Refund Policy.

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We appreciate your trust in our services and remain committed to your success in the logistics and transportation industry.

 

Contact Us

If you have any questions about this policy, please contact us:
Email: info@utltruckingnlogistics.com
Phone: 800 564 3023
Address:21302 pintado ave irvine ca 902122

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